Conference Program

May 29, 2007

Section Time Speaker(s) Author(s) Title
Introduction 9:00 - 9:30 Heinzl, Armin
Hirschheim, Rudy
Dibbern, Jens
Section 1: Sourcing Decision: Determinants 9:30 - 10:00 Saunders, Carol Veltri, Natasha
Saunders, Carol
What Drives IS Backsourcing Decisions?
Aubert, Benoit
Rivard, Suzanne
Aubert, Benoit
Beaurivage, Guillaume
Croteau, Anne-Marie
Rivard, Suzanne
Patterns of IT Outsourcing Associated with Strategic Profiles of Organizations
Dibbern, Jens Dibbern, Jens
Chin, Wynne
Heinzl, Armin
Winkler, Jessica
Economic, Systemic, and Social Influences on the Sourcing of Application Services
Discussion 10:00 - 10:30 Discussion
Break 10:30 - 10:45 Mini Break
Key Note 10:45 - 11:15 Harald Kirsch (Manager Business Development) BASF IT Outsourcing - the third wave
- Experience
- Knowledge
- Challenges
Section 2: Outsourcing Relationships: Arrangement and Management 11:15 - 11:45 Goo, Jahyun Goo, Jahyun Facilitating Self-Enforcement of Relational Governance through Service Level Agreements in IT Outsourcing Relationship: An Application of the Commitment-Trust Theory
Lee, Jae-Nam
Huynh, Minh
Lee, Jae-Nam
Huynh, Minh
Hirschheim, Rudy
An Integrative Model of Trust on IT Outsourcing: Examining a Bilateral Perspective
Forman, Chris Balint, Bryon
Forman, Chris
Slaughter, Sandra
Hyder, Elaine
Paulk, Mark
Quality Models in Outsourcing: The Effect of Knowledge Transfer Factors on Assimilation
Discussion 11:45 - 12:15 Discussion
Lunch Break 12:15 - 13:15 Lunch Break
Key Note 2 13:15 - 13:45 Jim Kilsby (Global Project Executive) IBM Global Technology Services IMT Switzerland Strategic competitive advantages through outsourcing - A customer example
Section 3a: Outsourcing Experiences and Outcome 13:45 - 14:15 Willcocks, Leslie Reynolds, Peter
Willcocks, Leslie
IT Outsourcing and Rebuilding Core Capabilities at Commonwealth Bank Australia: Case Research 1997-2007
Straub, Detmar Straub, Detmar
Weill, Peter
Schwaig, Kathy
Strategic Dependence on the IT Resource: A Test of the Strategic Control Model
Rouse, Anne Rouse, Anne Satisfaction with Information Technology Outsourcing: A Review and Analysis
Discussion 14:15 - 14:45 Discussion
Break 14:45 - 15:15 Coffee Break
Section 3b: Outsourcing Experiences and Outcome 15:15 - 15:45 Gurbaxani, Vijay Gurbaxani, Vijay IT Outsourcing and Firm Productivity: Theory and Evidence
Knolmayer, Gerhard Willi, Fabian
Knolmayer, Gerhard
The Effects of Outsourcing Announcements on Market Values of Swiss Firms: An Event Study
Wassenaar, Arjen Wassenaar, Arjen
Govindaraju, Rajesri
Kijl, Bj�rn
In Context Outsourcing - Between Solution Maker and Context Maker -
Discussion 15:45 - 16:15 Discussion
Break 16:15 - 16:30 Mini Break
Section 4: Innovation in Outsourcing 16:30 - 17:00 Weitzel, Tim
Beimborn, Daniel
W�llenweber, Kim
Beimborn, Daniel
Weitzel, Tim
Business Process Outsourcing: the challenge of process standardization
Jayatilaka, Bandula Jayatilaka, Bandula Reaching across organizational boundaries for new ideas: Innovation from IT outsourcing vendors
Currie, Wendy Currie, Wendy From Professional Dominance to Market Mechanisms: Deinstitutionalization in the Organizational Field of Health-Care
Discussion 17:00 - 17:30 Discussion
Key Note 3 17:30 - 18:00 Dr. Stephan Verclas (Vice President), Thorsten Zenker (Senior Consultant) T-Systems Portfolio, Solution & Innovation Management Dynamic Services - ICT like Power and Water
Break 18:00 - 19:30 Break
Dinner 19:30 - OPEN Dinner / Get-together

May 30, 2007

Section Time Speaker(s) Author(s) Title
Good Morning 9:00 - 9:15 Heinzl, Armin
Hirschheim, Rudy
Dibbern, Jens
Morning Welcome
Key Note 4 9:15 - 9:45 Dr. Marcus Eul (Principal) AT Kearney Next Generation Outsourcing
Section 5: Vendor Level 9:45 - 10:05 Goles, Tim
Hawk, Stephen
Kaiser, Kate
Goles, Tim
Hawk, Stephen
Kaiser, Kate
Information Technology Workforce Capabilities: The Software and Services Provider Perspective
Levina, Natalia Levina, Natalia
Su, Ning
Global IT Multisourcing Strategy: Understanding Supplier Structure, Decision Process and Evolutionary Dynamics
Discussion 10:05 - 10:25 Discussion
Break 10:25 - 10:40 Mini Break
Section 6a: Offshoring and Global Outsourcing (Macro Level) 10:40 - 11:10 Kraemer, Kenneth Dedrick, Jason
Kraemer, Kenneth
Offshoring and Outsourcing in the PC Industry: A Historical Perspective
Raman, R. Raman, R. Knowledge Process Outsourcing �The Next Big Wave � Can �India� Have the Competitive Advantage?
Gallivan, Michael Gallivan, Michael Offshore Outsourcing in China: A Survey of Chinese Vendors' Interest in Providing IT Services to Western Client Firms
Discussion 11:10 - 11:40 Discussion
Section 6b: Offshoring and Global Outsourcing 11:40 - 12:10 King, William
Torkzadeh, Reza
King, William
Torkzadeh, Reza
Chung, T. Rachel
The State of IS Research on Offshoring
Fisher, Julie
Hirschheim, Rudy
Fisher, Julie
Hirschheim, Rudy
Jacobs, Robert
Experiences of a Large Scale Australian Company in Delivering IT Services Through Outsourcing: A Case Study
Pervan, Graham Penter, Kevan
Pervan, Graham
Offshore Business Process Outsourcing to India: Two Australian SME Case Studies
Discussion 12:10 - 12:40 Discussion
Lunch Break 12:40 - 13:40 Lunch Break
Key Note 5 13:40 - 14:10 Rupprecht Rittweger (President) e-shelter Challenges and opportunities in outsourcing high-availability datacenters
Section 6c: Offshoring and Global Outsourcing (Relationship) 14:10 - 14:30 Oshri, Ilan Oshri, Ilan
Kotlarsky, Julia
van Fenema, Paul
Transactive Memory and the Transfer of Knowledge Between Onsite and Offshore Teams
Barrett, Michael Barrett, Michael Knowledge Sharing in Cross-Cultural Software Teams
Discussion 14:30 - 14:50 Discussion
Break 14:50 - 15:05 Mini Break
Section 6d: Offshoring and Global Outsourcing (Relationship) 15:05 - 15:35 Lacity, Mary
Iyer, Vidya
Lacity, Mary
Iyer, Vidya
Rudramuniyaiah, Prasad
Modeling Turnover Intentions of Indian IS Professionals
Carmel, Erran Carmel, Erran
Dedrick, Jason
Kraemer, Kenneth
Pulling Offshore and Staying Onshore: A Framework for Analysis of Offshoring Dynamics
Krishna, S. Krishna, S.
Holla, Jayarama
Relocating Routines: The Role of Improvisation in Offshore Implementation of Software Processes
Discussion 15:35 - 16:05 Discussion
Break 16:05 - 16:35 Coffee Break
Section 6e: Offshoring and Global Outsourcing (Success Factors) 16:35 - 16:55 Rottman, Joseph
Lacity, Mary
Rottman, Joseph
Lacity, Mary
Project Attributes and Contextual Explanations of Offshore Outsourcing Outcomes: Evidence from a Client�s Perspective
Gopal, Anand Gopal, Anand The Role of Contracts on Quality and Returns to Quality in Offshore Software Outsourcing
Discussion 16:55 - 17:15 Discussion
Conclusion 17:15 - 17:30 Hirschheim, Rudy
Heinzl, Armin
Dibbern, Jens
Castle Tour 17:30 - 19:00 Castle Tour